Politique de confidentialité
Nous (également désignés par « Nous », « Notre » ou « Nos ») nous engageons à protéger vos Données Personnelles ainsi que votre vie privée.
La présente Politique de Confidentialité vous informe des modalités selon lesquelles nous collectons et stockons les informations que vous fournissez via le site https://ancrerendix.com (le Ancre Rendix).
Les principes suivants seront défendus :
We want you to make informed decisions about how your Personal Data is used and processed. We use various methods to provide you with relevant information and will communicate specific details to you when needed. We're happy to answer any questions you may have about applicable legal limitations.
1. Le périmètre ?
This policy describes the personal data Ancre Rendix collects about individuals, and how that data is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable person is one who can be identified directly or through a combination of additional information we hold or are able to obtain.
"Processing" refers to any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for use by individuals under the age of 18. We do not knowingly collect personal data from minors or permit them to use our services. If we become aware that such data has been collected, we will delete it promptly.
2. Quelles données personnelles détenons-nous à votre sujet ?
Lorsque vous accédez à nos services, à nos canaux ou à notre site web, nous collectons des Données Personnelles. Selon les cas, nous pouvons vous les demander directement, les collecter en analysant l'utilisation de nos services et canaux, ou les recevoir de nos partenaires tiers.
3. You are not obligated to disclose personal information to the company, and no consequences will follow from choosing not to do so.
You are not required to provide us with personal data. However, choosing not to do so may prevent us from delivering the Services or granting you access to the website.
4. Quelles données personnelles collectons-nous ? Lorsque vous visitez notre site web, nous recueillons les informations personnelles suivantes vous concernant :
This includes information from your online activity log, traffic data (such as your IP address, access dates, and access times), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through our service.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.
5. Base juridique et motifs du traitement des données personnelles
Vos données personnelles sont traitées par la Société aux fins décrites dans cette section, conformément à la base juridique applicable.
Sans base juridique valable, la Société ne peut pas traiter vos données personnelles. Les bases juridiques sur lesquelles la Société peut s'appuyer sont les suivantes :
- You have given your consent to the processing of your personal data for one or more specific purposes. This applies when you submit personal data through the Site for transmission to a third-party trading platform.
- The Company or a third party may need to process your personal data to pursue its legitimate interests — for example, to improve our Services or enforce legal rights.
- Processing is required to comply with a legal obligation.
Pour toute question sur le traitement de vos données personnelles aux fins de protection de nos intérêts légitimes, contactez-nous par e-mail.
Vous trouverez ci-dessous les motifs et bases juridiques sur lesquels nous pouvons nous appuyer pour traiter les informations que vous nous communiquez.
Périmètre, Fondement juridique
1. At your request, we may collect your personal data and share it with third parties to facilitate access to digital trading.
You have given your consent to the processing of your personal data for one or more specific purposes.
2. To address your requests, questions, or concerns, personal data is required to provide support on any matter relating to our Services.
The legitimate interests of the Company or a third party must be addressed.
3. Personal data is processed in compliance with applicable legal requirements to meet any legal, administrative, judicial, or regulatory obligations.
To meet legal obligations, processing is required.
4. We may use personal data to improve our Services, including crash reports and malfunction data collected in connection with the Services.
Processing in accordance with legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our Services
Processing is based on the legitimate interests of the Company or a third party.
6. Carrying out and managing activities in line with the requirements of Our Services. This includes back-office functions, business development activities, strategic decision-making, and oversight mechanisms.
Processing is required when necessary to serve the legitimate interests of the Company or a third party.
7. À des fins d'analyse, y compris statistique, nous appliquons diverses techniques analytiques pour étayer nos prises de décision.
To process legitimate interests of the Company or a third party.
8.
We may process personal data to protect our rights, interests, and assets — or those of third parties — in accordance with all applicable laws, regulations, agreements, terms, and policies.
This includes establishing and defending legal claims where necessary.
The legitimate interests of the Company or a third party must be addressed.
6. Transfert de données personnelles à des tiers
We may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address intelligence services, and user experience analytics platforms.
At your request, we may transmit specific Personal Data to third-party trading platforms. In such cases, the Personal Data you provide will be forwarded to those platforms, and its use will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where doing so supports the development and improvement of the products and services we offer to clients.
Where necessary to protect the rights or assets of third parties, we are authorised to disclose Personal Data to regulatory, local, or other competent authorities.
We may also share Personal Data with potential investors, acquirers, or lenders of the Company or any other entity within the group in connection with any such transaction — including the transfer or sale of Company or group assets — or in the context of any merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.
7. Cookies et services tiers
We may use third-party services, such as advertising networks or analytics providers, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing behaviour to improve your user experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and help you resume your session when you revisit the site.
Types de cookies :
Ils peuvent être utilisés par nous selon leur finalité :
1. Strictly necessary cookies
These cookies are required to give you access to the features you've requested and to ensure smooth navigation across our website. They enable us to deliver the information, products, and services you ask for.
They also allow your device to download and stream data, so you can browse the site, use its features, and return to pages you've previously visited.
Cookies collect personal data — such as your username and last login date — to confirm you are logged in to the site. They are automatically deleted when you close your web browser (session cookies).
2. Cookies fonctionnels
Cookies allow us to recognise you on each visit and remember your settings and preferences.
Cookies collect personal data — such as your username and last login date — to verify your session. They are automatically deleted when you close your browser (session cookies).
3. Cookies de performance
We use cookies to collect statistical data on site performance and support ongoing improvements, including web analytics.
Cookies store anonymous data that is not linked to any identified or identifiable individual. Some cookies are deleted when you close your browser; others remain valid indefinitely.
Cookies are blocked or disabled
To block or delete cookies, you'll need to update your browser settings. Below you'll find links to help you do this for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Veuillez noter que certaines fonctionnalités du site Web, voire la totalité d'entre elles, pourraient ne pas fonctionner correctement dans ce cas.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. How we retain your personal data
We will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for any longer period permitted by applicable laws, regulations, and regulatory orders.
Your information will be shared with third-party trading platforms for a period of 12 months. With your consent, this sharing will continue for an additional 12 months.
We conduct regular reviews of the Personal Data we hold to confirm it remains necessary.
9. Transfers of personal data to a third country or international organisation
Vos données personnelles peuvent être transférées vers des pays tiers (c'est-à-dire des pays autres que celui dans lequel vous résidez) ou vers des organisations internationales. La Société prend toutes les mesures nécessaires pour protéger vos données personnelles et garantir que les utilisateurs peuvent exercer leurs droits et accéder à des voies de recours juridiques effectives.
Ces protections s'appliquent à toutes les personnes résidant dans l'EEE (Espace économique européen).
- Transfert vers un pays tiers ou une organisation internationale que la Commission européenne a reconnu comme offrant un niveau de protection adéquat des Données Personnelles, conformément à l'article 45, paragraphe 3, du Règlement 2016/679 du Parlement européen et du Conseil du 27 avril 2016 (le « RGPD »).
- Le transfert est effectué en vertu d'un accord juridiquement contraignant et exécutoire entre des entités ou autorités publiques, conformément à l'article 46(2)(a).
- Ce transfert a été effectué conformément aux clauses contractuelles types relatives à la protection des données, adoptées par la Commission européenne en vertu de l'article 46, paragraphe 2, point c) du RGPD. Ces clauses sont disponibles à l'adresse suivante : https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information on the security measures it implements to protect your Personal Data transferred to third countries or international organisations. To request this, email: info@ancrerendix.com
10. Sécurité des données personnelles
We have implemented appropriate organisational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee absolute security of your Personal Data, nor can we be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, such as public authorities. We have no control over the level of security those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the Internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the Internet.
11. Hyperlinks to third-party websites
Links to third-party websites and applications are available on this site. These third-party sites and applications are not under the Company's supervision, and we accept no responsibility for how they collect or process personal data. This Policy does not apply to actions taken through those sites or applications.
Before accessing or using any third-party site or application, we recommend reviewing its privacy policy. Share your personal data with such platforms carefully and only where necessary.
12. Modifications to this Policy
When accessing third-party websites or applications, read their privacy policies before using them. Do not share any personal data with them without doing so first.
13. Vos droits concernant vos informations personnelles
You have the right to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the scope of processing applied to your Personal Data.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please send an email to the address indicated below.
Right of Access
We can verify the accuracy of Personal Data we process about you. Where applicable, you may access your Personal Data.
We will provide one electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available in electronic format upon request.
The right of access must not prejudice the rights and freedoms of others. If a request would harm another person's rights or freedoms, we may decline or limit it.
Right to Rectification
We may correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data relating to you be completed, having regard to the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data concerning you based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation incumbent on us.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you question the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to access the Personal Data you have provided to us.
You may request that your Personal Data be transmitted directly by us to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability must not prejudice the rights and freedoms of others.
Right to Object
You have the right to object at any time to processing of Personal Data concerning you that is based on our legitimate interests or those of a third party. This right is not limited to profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue that processing.
With regard to direct marketing, you have the right to object at any time to processing of Personal Data concerning you.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of consent prior to its withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of natural persons with regard to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data, as detailed in Section 13 of these terms.
We will provide the requested information in accordance with your rights under Section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Unless inconsistent with Section 13, information provided in response to your rights under Section 13 will be supplied free of charge. Where a request is unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover administrative costs or decline to act on the request.
Where we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity.